What course of study do I need to do to be a Manager?

By Tanya Krulic


This specific qualification shows the role of individuals that undertake the 1st line of management in a wide selection of organisational and industry contexts. They could have pre-existing expertise as well as technical capabilities in any given career or profession, but need ability or recognition in supervisory functions. Typically they normally would report to a manager.

The Certificate 4 in Frontline Management falls inside the category of Business, Management & Finance TAFE Courses.

The Main Subjects for this specific course are: Demonstrate leadership in the workplace; Implement operational plan; Observe a safe workplace; Increase team performance. Elective subject matter include: Coordinate implementation of customer support procedures; Address customer needs; Report on economic activity; Organize business resources; Put into practice workplace information system; Promote innovation in a team environment; Make a presentation; Maintain business technologies; Implement ongoing improvement; Lead and also help off-site personnel; Promote products and services; Coordinate assignments; Set up networks; Analyze and provide research information; plus more.

Study course participants need to have completed a Certificate III in Frontline Management or similar; have relevant employment knowledge so that you can undertake this course.

Job Outcomes and Income: Manager - Health Practice; Practice Managers arrange & control the functions & resources of professional practices for example administrative systems & practice staff, with an earning potential commencing at $51,896 per year.

Manager - Customer Service - Call, Contact Centre & Customer Service Managers plan & control the procedures of call or contact centres, evaluate customer services, & maintain good customer relations, with an earning potential starting at $54,236 per year.

Manager - Hospitality, Retail & Service Hotel as well as Motel Managers organize and also control the operations of hotels and resorts to provide customer accommodation, meals together with other services, with an earning potential beginning at $60,060 yearly.

Provider Profile 1: William Angliss Institute is a devoted training supplier for the foods, tourism and hospitality industrial sectors, delivering an array of courses through four-year degrees, Australian Accredited Apprenticeships to short programs. 21,900 students sign-up at William Angliss Institute every year, comprising of local and foreign students about campus as well as industry-based students. Enrolled at William Angliss Institute's Melbourne campus are over 1,300 foreign students from around the globe. An additional 1,200 students are enrolled offshore by means of four shared campuses in China. As the federal government endorsed Expert Centre for Foods, Tourism and Hospitality, William Angliss Institute works with business leaders to produce innovative instruction solutions to suit the needs of today's industry, which include membership and also affiliation with a range of Aussie and worldwide industry and academic organisations.

Provider Profile 2: Peel Safety Institute (formerly La Mon Interactive Systems) is a professional "Occupational Safety & Health" training company with over fifty years of practical mining, construction, business in addition to information technology expertise acquired working with clients within Australia as well as abroad. The organization became a registered training organization in November 2006.




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